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Terms & Conditions

  • Terms & Conditions

Welcome to Malwa Vegetarian Dhaba!
By accessing or placing an order on our website, you agree to comply with the following terms and conditions. Please read them carefully before proceeding.

1️⃣ General Information

Malwa Vegetarian Dhaba is a pure vegetarian restaurant located at Khairi, near Gola Gokaran Nath, District Lakhimpur Kheri (U.P.).

The website and online ordering system are designed to make your experience convenient and hassle-free.

By using this website, you agree to our terms, policies, and applicable laws.

2️⃣ Menu & Pricing

All menu items, prices, and availability are subject to change without prior notice.

Prices displayed on the website are in Indian Rupees (INR) and include applicable taxes, unless stated otherwise.

Images used on the website are for representation purposes only; actual products may vary slightly in appearance.

3️⃣ Order & Payment

Orders can be placed through our online platform or directly via phone/WhatsApp.

Once an order is placed, it cannot be modified or canceled after confirmation.

Payment options include Cash on Delivery (COD), UPI, or Online Payment (as available).

In case of online payment failure, please contact our support team immediately.

4️⃣ Delivery & Takeaway

Delivery time may vary depending on location, traffic, and order volume.

We ensure hygienic and safe packaging for all deliveries.

In case of delayed delivery due to unavoidable circumstances, we request your understanding.

Orders placed for takeaway should be collected within the specified time.

5️⃣ Quality & Hygiene

All food is prepared in a 100% vegetarian kitchen with the highest standards of hygiene and quality.

If you find any issue with your order, please inform our team within 30 minutes of delivery or pickup.

6️⃣ Refund & Replacement Policy

Refunds or replacements are provided only if the order is incorrect or damaged upon delivery.

Refunds (if applicable) will be processed within 3–5 working days.

No refund will be issued for taste preference or delay caused by external factors (like traffic, weather, etc.).

7️⃣ Customer Conduct

We expect respectful behavior towards our staff, delivery personnel, and property.

Any misconduct may result in cancellation of service or restriction from future orders.

8️⃣ Use of Website

Users must not misuse, copy, or distribute any content, images, or information from the website without permission.

Any attempt to interfere with the website’s functioning will be treated as a violation under IT laws.

9️⃣ Liability Disclaimer

Malwa Vegetarian Dhaba will not be liable for any indirect loss, delay, or inconvenience caused during food delivery.

We do not guarantee availability of all items at all times due to seasonal or supply factors.

🔟 Changes to Terms

Malwa Vegetarian Dhaba reserves the right to modify or update these Terms & Conditions at any time without prior notice.

Continued use of our services implies acceptance of the updated terms.

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