At Malwa Vegetarian Dhaba, we value your trust and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or place an order through our online system.
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🧾 1️⃣ Information We Collect
When you interact with our website, we may collect the following types of information:
a. Personal Information:
Name
Phone number
Email address
Delivery address
Payment details (only processed securely through third-party gateways)
b. Non-Personal Information:
Browser type, device information, and IP address
Pages visited and time spent on the website
Order preferences and usage data
We only collect information necessary for providing smooth ordering, billing, and delivery services.
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🍴 2️⃣ How We Use Your Information
Your personal data helps us serve you better. We use it to:
Process and deliver your food orders
Send order updates, confirmations, and receipts
Improve our menu, website, and service experience
Communicate offers, promotions, or new items (only if you opt-in)
Handle customer support requests or complaints
We never sell or share your personal information with any unrelated third party.
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💳 3️⃣ Payment Security
All online payments are handled through secure and trusted third-party gateways (such as Razorpay, Paytm, or UPI).
We do not store any credit/debit card details or payment credentials on our servers.
SSL encryption ensures your data remains private during transactions.
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🚚 4️⃣ Delivery Partners
In some cases, your name, contact number, and address may be shared with our delivery personnel or partner services solely for the purpose of completing your delivery.
They are required to handle your information confidentially and securely.
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🧍♂️ 5️⃣ Cookies
Our website uses cookies to improve your browsing and ordering experience.
Cookies help us remember your preferences (like cart items and login details).
You can choose to disable cookies in your browser settings, though some features may not work properly.
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📧 6️⃣ Communication & Updates
We may contact you via phone, SMS, or WhatsApp to confirm orders, provide delivery updates, or share special offers.
You can opt out of promotional messages anytime by contacting us directly.
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🧹 7️⃣ Data Retention
We retain your order and contact details only as long as necessary for:
Completing your orders
Legal and accounting requirements
Improving our services
Once no longer needed, data is deleted securely.
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⚙️ 8️⃣ Your Rights
You have the right to:
Access or correct your stored data
Request deletion of your personal information
Withdraw consent for promotional messages
For any such requests, please reach out to us through the contact details below.
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🧾 9️⃣ Third-Party Links
Our website may contain links to external platforms (like payment gateways or social media).
We are not responsible for the privacy practices or content of those websites. Please review their policies separately.
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🛡️ 🔟 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in law or business practices.
All updates will be posted on this page with the “Last Updated” date.
